Terms of Service

Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Canto ("we," "us," or "our"), the operator of the SagePlate AI mobile application (package name: com.canto.sageplateai, hereafter "App").

By downloading, installing, accessing, or using the App, you confirm that:

• You are at least 18 years of age (or the applicable age of digital consent in your jurisdiction).
• You have the legal capacity to enter into a binding agreement.
• You have read, understood, and agree to these Terms and our Privacy Policy.

If you are using the App on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

Description of Service

SagePlate AI is a personal wellness and nutrition-tracking application that enables users to:

• Log daily food intake using AI-assisted food recognition or manual entry.
• Record body weight and view trends over time.
• Track water intake, steps, and other wellness metrics.
• Optionally sync data from connected health platforms (Apple HealthKit, Google Health Connect).
• Store and view progress photos in an encrypted local vault.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with reasonable notice where practicable.

User Accounts

Anonymous Use (Current)

The App currently operates without mandatory account creation. Your data is stored locally on your device and is not linked to an identifiable account. You are responsible for maintaining the security of your device.

Future Account Features

We plan to introduce optional cloud sync via Firebase Authentication. When this feature becomes available, additional account-related terms will be presented at the time of opt-in. Creating an account will remain entirely optional; core app functionality will continue to be available without one.

Account Security

When accounts are introduced, you are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at bacio0215@gmail.com if you suspect unauthorized access.

Free and Premium Tiers

SagePlate AI is offered under a freemium model. Feature availability differs by subscription tier.

We may add, remove, or adjust features within each tier at our discretion. Material reductions to paid tier features will be communicated with at least 30 days' notice via in-app notification or email.

EU / GDPR Note: EU users retain the right to export their full data history regardless of subscription tier, in compliance with GDPR Article 20 (Right to Data Portability).

Subscription and Billing

Pricing

Free Trial

Premium subscriptions include a 14-day free trial for new subscribers. You will not be charged during the trial period. Your payment method will be billed automatically at the end of the trial unless you cancel before the trial expires.

Automatic Renewal

Subscriptions automatically renew at the end of each billing period (monthly or annual) unless cancelled. Renewal charges are applied to your payment method on file at the price displayed at the time of original purchase, unless we have notified you of a price change at least 30 days in advance.

How to Cancel

You may cancel your subscription at any time through:

• iOS: Settings → [your Apple ID] → Subscriptions → SagePlate AI → Cancel Subscription.
• Android: Google Play → Profile → Payments & subscriptions → Subscriptions → SagePlate AI → Cancel subscription.

Cancellation takes effect at the end of the current billing period. Access to Premium features continues until that date. We do not offer prorated refunds for partial billing periods, except where required by applicable law.

Refunds

All purchases are processed by Apple App Store or Google Play. Refund requests are governed by the refund policies of the respective platform. We are unable to issue refunds directly. To request a refund:

• iOS: reportaproblem.apple.com
• Android: Google Play Help — Request a refund

Price Changes

We reserve the right to change subscription prices. We will notify active subscribers via in-app notification and/or email at least 30 days before a price change takes effect. Continued use of the Service after the effective date constitutes acceptance of the new pricing.

Billing is Managed by RevenueCat

Subscription management and receipt validation are processed through RevenueCat, Inc. RevenueCat's privacy policy is available at revenuecat.com/privacy. We do not store your full payment card details.

AI Disclaimer

How AI Food Recognition Works

SagePlate AI uses Google Gemini Vision API to analyze food photographs and estimate calorie and macronutrient content. The AI model identifies food items and provides nutritional estimates based on general data.

Inherent Limitations

AI food recognition has known limitations, including but not limited to:

• Difficulty distinguishing portion sizes accurately from photographs.
• Variability in nutritional content due to cooking methods, ingredient quality, and regional recipes.
• Potential misidentification of similar-looking foods.
• Reduced accuracy for mixed dishes, sauces, and non-standard presentations.

Not Medical Advice

No output produced by SagePlate AI — including weight trend analysis, calorie summaries, or nutritional breakdowns — constitutes medical advice. Do not use the App to manage, diagnose, treat, or prevent any medical condition, eating disorder, or health condition. If you have concerns about your nutrition or health, consult a licensed healthcare professional.

Gemini API Data Handling

Food photographs submitted to the AI feature are transmitted to Google's Gemini API for processing. Under our current plan (Google AI Studio, billing-enabled), Google does not use API inputs for AI model training. Images are not stored on our servers. See our Privacy Policy §4 for full details.

User Content

Ownership

You retain full ownership of all data you input into the App, including food logs, weight records, progress photos, and any other personal information ("User Content"). We do not claim ownership of your User Content.

License to Process

By using the App, you grant Canto a limited, non-exclusive, royalty-free license to store, process, and transmit your User Content solely for the purpose of providing the Service to you. This license terminates when you delete your data or discontinue use of the App.

Your Responsibilities

You are solely responsible for the accuracy of User Content you enter and for ensuring that you have the right to input any data you provide. You agree not to submit information belonging to another person without their explicit consent.

Data Deletion

You may delete your User Content at any time via Settings → Privacy → Delete All Data. Upon deletion, your local data is permanently removed from your device. If cloud sync is enabled, cloud copies are also deleted. We recommend exporting a CSV backup before deletion.

Account data retention for inactive accounts follows our tiered cleanup schedule as described in our Privacy Policy §7.

Prohibited Uses

You agree not to use the App for any purpose that is unlawful, harmful, or expressly prohibited by these Terms. Prohibited uses include, but are not limited to:

Technical Misuse

• Reverse engineering, decompiling, or disassembling the App or any part of its codebase.
• Automated scraping, crawling, or data extraction from the App or its APIs.
• Circumventing, disabling, or tampering with any security features, subscription enforcement, or access controls.
• Attempting to gain unauthorized access to our systems, servers, or databases.
• Distributing modified versions of the App or creating derivative works without written permission.

Harmful or Illegal Use

• Inputting another person's personal or health information without their explicit consent.
• Using the App to facilitate any illegal activity under applicable law.
• Submitting offensive, defamatory, or unlawful content.
• Using the App in a manner that could harm minors.

Commercial Misuse

• Reselling, sublicensing, or commercially exploiting the App or its content without prior written consent.
• Using the App's AI features or data outputs to train competing machine-learning models.

We reserve the right to suspend or terminate access for any user found in violation of these prohibitions, without prior notice and without refund.

Intellectual Property

Our Property

The App and all of its components — including but not limited to the source code, UI/UX design, graphics, icons, typography, AI prompt logic, database schema, algorithms, trade names, and brand assets — are the exclusive intellectual property of Canto or its licensors, protected under applicable copyright, trademark, and trade secret law.

Limited License to You

We grant you a limited, non-exclusive, non-transferable, revocable license to install and use the App on your personal mobile device(s) strictly in accordance with these Terms. This license does not include the right to reproduce, distribute, publicly display, or create derivative works from any part of the App.

Trademarks

"SagePlate AI," the SagePlate AI logo, and associated marks are trademarks of Canto. You may not use these marks in any way that implies endorsement, affiliation, or partnership with Canto without our prior written consent.

Third-Party Intellectual Property

We respect the intellectual property rights of others. The App integrates third-party services and data sources under their respective licenses, including Google, Apple, RevenueCat, USDA FoodData Central, 식품안전나라, and OpenFoodFacts.

To enable offline functionality, the App bundles local copies of food database content solely where permitted under applicable open licenses:

• USDA FoodData Central — U.S. government work; not subject to copyright under 17 U.S.C. § 105.
• BLS (Bundeslebensmittelschlüssel) — published by the Max Rubner-Institut (MRI), German Federal Research Centre for Nutrition and Food; reproduced locally for offline use with required attribution in accordance with MRI's terms of use.
• 식품안전나라 (Korean Food Safety Information Service) — licensed under 공공누리 Type 1 (Korea Open Government License); reproduced with required attribution.

The App also queries OpenFoodFacts in real time via its public API under the Open Database License (ODbL). No OpenFoodFacts data is stored locally or redistributed.

Beyond the above, SagePlate AI does not reproduce, modify, or redistribute any proprietary data belonging to third parties except as expressly permitted under their applicable terms.

Feedback

If you submit feedback, feature requests, or bug reports to us, you grant Canto a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose without compensation or attribution to you.

Disclaimer of Warranties

We do not warrant that:

• The App will be uninterrupted, error-free, or available at all times.
• Any calorie estimates, nutritional data, or health insights will be accurate, complete, or suitable for any specific purpose.
• Defects or errors will be corrected within any particular timeframe.
• The App or its servers are free from viruses or other harmful components.

Some jurisdictions do not allow the exclusion of implied warranties. In such cases, the above exclusions apply to the fullest extent permitted by applicable law.

Limitation of Liability

In any case, our total aggregate liability to you for any claims arising from these Terms or your use of the App shall not exceed the greater of: (a) the total amount you paid to us in the twelve (12) months preceding the claim; or (b) USD $10.00.

Essential Basis of the Agreement

You acknowledge that the limitations of liability set forth in this section reflect a reasonable and fair allocation of risk, and that Canto would not enter into these Terms without such limitations.

Exceptions

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless Canto and its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the App in violation of these Terms.
• Your User Content, including any claim that your content infringes the intellectual property, privacy, or other rights of a third party.
• Your violation of any applicable law or regulation.
• Any dispute between you and another user or third party.

We reserve the right to assume exclusive control of the defense of any matter subject to indemnification by you, at your expense. You agree to cooperate with our defense of such claims.

Governing Law & Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Korea, without regard to its conflict of law principles.

Jurisdiction

Any dispute arising from these Terms or your use of the App shall be subject to the exclusive jurisdiction of the courts of Seoul, Republic of Korea, unless mandatory consumer protection laws in your jurisdiction provide otherwise.

Proceedings before Korean courts shall be conducted in the Korean language in accordance with Korean procedural law.

US Users

If you are located in the United States, nothing in this section limits any rights you may have under applicable federal or state consumer protection laws. For disputes under $10,000, you may also elect to resolve the matter through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, with proceedings conducted in English.

EU / EEA Users

If you are located in the European Union or European Economic Area, you retain any mandatory rights granted to you under applicable EU consumer law regardless of the governing law clause above. You may also submit complaints to your national data protection authority or use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Class Action Waiver

To the extent permitted by applicable law, all disputes must be brought in your individual capacity and not as a plaintiff or class member in any class or representative action. Class actions, class arbitrations, and representative actions are not permitted. This waiver does not apply to users located in the European Union, European Economic Area, or any jurisdiction where such waivers are prohibited by mandatory consumer protection law.

Changes to Terms

We may update these Terms from time to time to reflect changes in the App, applicable law, or our business practices.

When changes are made:

• We will update the "Effective Date" at the top of this page.
• For material changes, we will provide notice via an in-app notification at least 14 days before the changes take effect.
• For minor changes (such as corrections or clarifications), we may update this page without additional notice.

Your continued use of the App after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of the App before the effective date.

Notice for Users in the Republic of Korea: Pursuant to the Act on Consumer Protection in Electronic Commerce (전자상거래 등에서의 소비자보호에 관한 법률), material amendments to these Terms that are disadvantageous to users or that alter user rights or obligations will be announced at least 30 days prior to their effective date via in-app notification.

Contact

For questions about these Terms or to report a legal concern, please contact us: